Capture email, messaging, collaboration, mobile, and voice communications directly from enterprise systems without reliance on end users.

Each communication is preserved once as a single authoritative record within the archive, providing a consistent source of truth across all workflows.

Proprietary security feature that provides continuous validation of data so records remain complete, unaltered, and available throughout their retention lifecycle.

Apply retention schedules across jurisdictions, entities, and business units, supporting overlapping regulatory requirements and defensible disposition.

Records are stored on Global Relay’s private infrastructure with encryption, physical security, and long-term durability built in.

Search email, messaging, voice, mobile, and collaboration platforms from a single, normalized archive.

Search by custodian profiles rather than individual addresses, automatically including all aliases and communication identities associated with a user.

Use keyword lists, Boolean logic, and advanced search operators to construct and reuse complex searches across message types and cases.

Refine searches using indexed header data, classification tags, and appended metadata applied at ingestion.

Run searches across the full archive, spanning petabytes of communications data, without reprocessing archived records.

Place records on legal hold by custodian, domain, case, or dynamic criteria, independent of retention schedules.

Export records in accepted evidentiary formats, supported by an object change log that records all actions taken on records during eDiscovery workflows.

Archived communications are standardized and enriched to create consistent, searchable data for surveillance analysis.

Voice is transcribed into searchable text, with automatic language detection and translation across 140+ languages to support consistent review.

Use keywords to filter irrelevant content, and thread deduplication to identify duplicate policy matches, helping to keep review queues focused.

Generative AI reviews messages in context to produce alerts, with chain of thought reasoning surfaced as the alert explanation to show how the model reached its conclusion.

Alerts are managed through dashboards, reporting, and a traceable audit trail to support investigation workflows and oversight reporting.

Apply classification tags at ingestion based on identity, function, entity, or jurisdiction to support segregation, access controls, and policy enforcement across the archive.

Automatically classify records using participant identity and predefined rules so governance policies are applied consistently at scale.

Synchronize users, groups, and shared mailboxes from your existing directory into Global Relay. Changes to your organizational structure are reflected automatically, allowing large enterprises to manage users within their own systems while keeping the archive aligned.

Control who can access records and functions based on user roles and permissions, ensuring users only see data they are authorized to view.

Maintain separate Compliance, Legal, HR, and IT workflows while working from the same archive to support privacy and internal controls.

Record and time-stamp all access, search, export, and administrative actions to maintain a complete and defensible chain of custody.

Automatically enrich records with participants, timestamps, communication type, source, and contextual attributes to support governance, access control, and accurate retrieval.

View dashboards showing search activity, review volumes, alert status, communication timelines, and archive usage.

Report on accounts, access rights, group membership, and message delivery to understand how the archive is configured and operating.

Validate end-to-end data completeness using reconciliation reports that confirm messages are received, archived, and written to immutable storage.

Demonstrate oversight with reports covering proof of review, policy coverage, supervised users, keyword coverage, and reviewer activity.

Report on active legal holds, affected records, and retention status across custodians, cases, and data sets.

Track searches, message access, exports, delivery performance, and service activity to support audits, investigations, and operational assurance.