Content management

Content management

Open Connector for

SendSafely

Security and interconnectivity set the standards for firms operating in highly regulated industries. SendSafely’s end-to-end encryption platform provides a seamless, straightforward solution for secure file transfer, with an expansive data integration offering.

Global Relay Open Connector for SendSafely enables businesses to automatically archive and monitor their SendSafely file transfers, keeping your secure data structured and compliant. The integration consolidates the management of regulatory and recordkeeping obligations to streamline compliance and eDiscovery workflows.

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Key Differentiators

What is Global Relay Open Connector for SendSafely?

Global Relay Open Connector for SendSafely enables businesses to automatically archive and monitor their SendSafely file transfers in compliance with critical regulation such as MiFID II (EU financial markets) and FINRA rules (U.S. financial recordkeeping). By automatically capturing and monitoring encrypted SendSafely packages, organizations are supported in managing their regulatory obligations, reducing legal and reputational risks while preserving SendSafely’s end-to-end encryption model for data in transit.

What are the key benefits of Global Relay Open Connector for SendSafely?

In addition to the integration’s regulatory benefits, the ability to store, process, and monitor SendSafely data within a centralized, secure repository streamlines gaps in compliant data transfer that would otherwise require manual workarounds. SendSafely information becomes searchable and easy to navigate, giving compliance teams the ability to locate file transfers and key data in seconds. The open connector captures file transfer events from drop zones and outbound sending, as well as workplace file uploads, exporting a complete record to Global Relay Archive.

Coverage beyond standalone file exchange

Ticketing and helpdesks

SendSafely integrates directly into a variety of ticketing and helpdesk platforms. When support agents or sales teams exchange sensitive files with customers through these platforms, those transfers are powered by SendSafely’s end-to-end encryption—closing a critical gap in recordkeeping coverage.

AI chat agents

AI-powered chat agents for customer-facing interactions are creating new compliance challenges, and Global Relay Open Connector for SendSafely extends compliance archiving to the secure file exchange layer for leading AI agents. This provides the same level of oversight for AI interactions that organizations already expect for human-to-human communications.

Key features of Global Relay Open Connector for SendSafely

  • Complete data capture: Capture SendSafely data and store it in a secure, scalable archive to match your required retention period.
  • Centralized oversight: Centrally manage and supervise SendSafely communication data alongside other digital communications for comprehensive oversight and auditability.
  • Enhanced search functionality: Effortlessly search and retrieve archived messages using intuitive filters, keywords, user handles, timestamps, and date.
  • Robust archive: Seamlessly upload captured data to Global Relay Archive.
  • Scalable solutions: Accommodate organizational growth with a flexible and scalable solution.
  • Workspace file uploads
  • File metadata and participant details
  • Outbound file transfers (drop zone packages)
  • Inbound file collection
  • One integrated platform: Our proprietary solution is built for security, scalability and resilience. There are no dependencies on third-party technologies.
  • Scalable: Our infrastructure holds petabytes of data for some of the largest financial institutions.
  • Data integrity checks: Constant integrity checks in place with a fully resilient archive to ensure complete data set is being reviewed for reportable events.
  • AI driven to reduce false positives: Auditable AI within intuitive platform to create customized AI models with transparent accuracy results.
  • Best in class support: 24/7/365 support through phone, email, and web.
  • Must be a SendSafely customer utilizing the SendSafely platform
  • Obtain Global Relay Open Connector API credentials for each data type
  • Complete SendSafely’s Global Relay Enrolment Setup using Connector Information provided by Global Relay

Capture Your SendSafely Data