Technology partner, Voice & video

Technology partner, Voice & video

Open Connector for

ASC

Compliant recording and archiving remain the foundation of communications compliance, and for voice and video in particular, many firms are looking for ways to improve supervision, accelerate investigations, and gain deeper insights from their communications data. ASC provide software solutions for voice, video, and chat, tailored to the needs of financial services firms.

Global Relay Open Connector for ASC ensures all voice, video, chat, messaging, and collaboration data from ASC’s solutions are archived and monitored in line with global regulatory requirements. The integration simplifies and centralizes compliance for voice and video, strengthening data oversight for firms in regulated industries.

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Key Differentiators

What is Global Relay Open Connector for ASC?

Global Relay Open Connector for ASC is an integration that enables seamless, compliant archiving for ASC voice, video and chat communications, with long-term retention, governance, and eDiscovery in Global Relay Archive. Customers can manage their data record in full compliance with global regulatory requirements, such as MiFID II, Dodd-Frank, SEC Rule 17a-4, FINRA Rule 4511, FCA requirements, GDPR, and other regional recordkeeping and communications compliance mandates.

What are the key benefits of Global Relay Open Connector for ASC?

Through Global Relay Open Connector for ASC, voice, video, and chat data is automatically captured, archived, structured, and monitored in Global Relay Archive, our secure cloud environment for regulatory adherence and oversight.

As an end-to-end solution, the integration unifies compliance workflows across communications channels, centralizes archive management, and reduces the legal and reputational risks associated with multi-vendor workarounds. Built for regulated industries, and with broad platform coverage, the integration unifies compliant capture and surveillance across channels.

Key features of Global Relay Open Connector for ASC

  • Complete data capture: Capture voice, video, screen activity, chat, and other communications data and store it in a secure, scalable archive to match your required retention period.
  • Centralized oversight: Centrally manage and supervise meeting and messaging data alongside other digital communications for comprehensive oversight and auditability.
  • Detailed metadata collection: Capture rich communications metadata, conversations, historical data, and more.
  • Scalable solutions: Accommodate organizational growth with a flexible and scalable compliance solution.
  • Robust archive: Seamlessly upload captured data to Global Relay Archive.

The ASC integration supports a wide range of voice, video, and chat platforms, including but not limited to:

  • Microsoft Teams (voice, video, chat, screen recording, Teams Phone Mobile, messaging, email)
  • Trader voice
  • Dynamics 365 Contact Center

To discuss your specific requirements, get in touch with our team about archiving for ASC

  • One integrated platform: Our proprietary solution is built for security, scalability, and resilience. There are no dependencies on third-party technologies
  • Scalable: Our infrastructure holds petabytes of data for some of the largest financial institutions
  • Data integrity checks: Constant integrity checks in place with a fully resilient archive to ensure complete data set is being reviewed for reportable events
  • AI driven to reduce false positives: Auditable AI within intuitive platform to create customized AI models with transparent accuracy results
  • Best-in-class support: 24/7/365 support through phone, email, and web
  • Contact Global Relay to discuss archiving for ASC
  • Obtain Global Relay Open Connector API credentials for each data type
  • Complete ASC’s Global Relay enrolment setup using Connector Information provided by Global Relay

Capture Your ASC Data