Mobile & text

Mobile & text

Open Connector for

Fynancial

As client expectations rise and regulatory obligations become more complex, Registered Investment Advisors (RIAs) require streamlined, compliant communication channels.

Global Relay’s integration with the Fynancial platform allows RIAs to automatically archive and monitor communications including secure messages, notifications, and content feeds. This integration enhances compliance, governance, surveillance, and eDiscovery capabilities, all while ensuring adherence to strict recordkeeping requirements.

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Key Differentiators

What is Global Relay Open Connector for Fynancial?

Global Relay Open Connector for Fynancial enables RIA firms to easily archive and monitor communications from their branded mobile apps, including secure direct messages and notifications. This ensures compliance with critical regulations such as MiFID II (EU financial markets), FINRA Rule 4511 (U.S. financial recordkeeping), and SEC Rule 17a-4 (recordkeeping for broker-dealers). By effectively capturing Fynancial communications, it supports organizations in managing regulatory obligations, reducing legal and reputational risks, and enhancing information governance and eDiscovery workflows.

What are the key benefits of Global Relay Open Connector for Fynancial?

Global Relay Open Connector for Fynancial not only ensures compliance, but also streamlines the archiving of client communications. With automated capture and intuitive data organization, your Fynancial app archive becomes easily searchable, simplifying compliance and governance workflows.

  • Automated capture: Automatically archive direct messages and post engagement sent via your Fynancial app.
  • Enhanced compliance: Meet regulatory requirements such as MiFID II effortlessly.
  • Efficient supervision: Quickly locate and escalate reportable events with clear audit trails.

Key features of Global Relay Open Connector for Fynancial

  • Fynancial message threading with context: Back-and-forth conversations are threaded so meaning doesn’t get lost. View conversations in a similar format to the original.
  • Fynancial Global Relay Archiving support: Access to streamlined self-service solution management providing an overview of archiving volume and data type.
  • Global Relay voice transcription: Automatic or on-demand transcription of all Fynancial voice data using our Artificial Intelligence (AI) technology. Easily investigate voice communication for compliance or eDiscovery purposes.
  • Profile and identity management: Automated directory synchronization is supported for unified identity and profile management. Single Sign-On is also supported.
  • Supervision and eDiscovery: Apply policies with lexicon lists to monitor and flag incoming Fynancial voice and electronic communication. Easily escalate reportable events with a complete audit trail of all actions.
  • Secure in-app client communications
  • Messages and client interactions
  • Attachments including images, documents, videos, and files
  • Participant and recipient details
  • Communication metadata
  • One integrated platform: Our proprietary solution is built for security, scalability and resilience. There are no dependencies on third-party technologies.
  • Scalable: Our infrastructure holds petabytes of data for some of the largest financial institutions.
  • Data integrity checks: Constant integrity checks in place with a fully resilient archive to ensure complete data set is being reviewed for reportable events.
  • AI driven to reduce false positives: Auditable AI within intuitive platform to create customized AI models with transparent accuracy results.
  • Best in class support: 24/7/365 support through phone, email, and web
  • Fynancial integration with Global Relay requires being a Fynancial client using the Fynancial platform, and obtaining Global Relay Open Connector API credentials with your Fynancial success team for capturing and archiving communications.

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