Customer support
Customer support
Support that starts with a person, not a ticket queue
Find the right support team, check system status, or get service information.
Which team should I contact?
Choose the team that best matches your request.
| Team | Contact for | |
|---|---|---|
| Technical support | Service configurations; data connections; user management; troubleshooting | support@globalrelay.net |
| Training | How-to questions; scheduled training; policy configurations; personalized workflows | training@globalrelay.net |
| Professional services | Discovery as a service; audits; data extractions; legacy data imports; message retention; legal holds | dataservices@globalrelay.net |
| Account management | Account questions; account inquiries; change orders; billing inquiries; product feedback | customersuccess@globalrelay.net |
Prefer to call?
Use the number for your region.
North America (toll free)
United Kingdom
International
Support beyond troubleshooting
Global Relay’s team of dedicated professionals are on hand 24/7 to deliver expert advice and support, for everything from eDiscovery and audit, to data migrations