Instant Messaging (IM) Archive
Compliant archiving for Instant Messaging (IM)
Capture, preserve, and analyze all Instant Messaging (IM) data for key insights into employee communications and company culture.
How to ensure all your Instant Messaging (IM) data is captured and compliant
Instant Messaging (IM) is a fundamental part of business dealings both internally and externally, meaning that compliant record retention is of utmost importance.
With Global Relay Archive, you can remain confident that all IM data is captured and stored immediately. Discover useful insights into employee communications, and oversee access to IM platforms, depending on your organization’s structure.
Key features
Manage and evaluate all IM conversations: Retain a complete account of all communications data. Easily review records in detail to enrich company performance and boost workplace efficiency.
Guarantee consistency with regulatory compliance: Stay ahead of the game by maintaining an archive of your IM data that is easily searchable in the case of regulatory audits or investigations.
Eliminate communication risk: Identify misconduct and combat suspicious behaviour by collecting and reviewing critical message data. Employ compliant strategies to eliminate off-channel conversations.
How to connect your IM channels from any source, in one compliant archive for email. Connect and feed data from IM business channels directly to the Global Relay Archive, or an existing archive, for comprehensive and accessible review. Produce necessary documentation instantly for examination. Global Relay Connectors can be scaled and altered to fit your company size and conditions.
WhatsApp Business for Global Relay
Zoom – Phone
Global Relay App – Text
Global Relay App – Instant Messaging
Global Relay App – Voice
Global Relay for Android Messages
Dual encryption
Global Relay Archive encrypts each archived item with a unique AES key. Each AES key is encrypted with an RSA key. We also encrypt your data in indexes and other system components.
Hardware security modules
The gold standard in encryption key management, our hardware security modules (HSMs), ensure no one can access your encryption keys – even our systems administrators. With our unique Advanced Key Control service, you can even independently control your private encryption keys.
Integrity checks
Global Relay Archive is the only archiving solution that constantly scans data to ensure its integrity, from import through final disposition. Our Constant Integrity Check scans verify that all data is present, viable, and accessible, throughout your entire retention term.
Audit logging
Comprehensive logging and audit trails document all user and system activity. This also includes the full lifecycle of every archived item, from import to deletion. Secure APIs provide log data, in standard formats, for use in your SIEM system, or internal reporting tools. If you prefer a turnkey solution, we offer that too. Out-of-the-box reports and live dashboards provide the information and metrics your regulators and executives demand.
Remain compliant, informed, and in control of all business communication data with our powerful, trusted Archive.