Why Outsource?

Hosted, Fully-Managed Services

Global Relay's suite of Hosted Messaging Services is an outsourced solution that offers:

  • seamless, turn-key solution that integrates with your system and is activated within hours
  • no overheads, special equipment, programming, hardware, software or other capital outlays
  • affordable, typically costing as little as 25% to 50% of a comparable in-house solution
  • cost-effective solution, with predictable user-based budgeting
  • unmatched speed enabling you to find any email or attachment in under 3 seconds
  • user-friendly with virtually no learning curve
  • accessible from any secure web browser
  • upgraded continuously & seamlessly to meet current technological, legal & regulatory needs
  • secure, National Security Agency (NSA) level encryption for highest protection of records
  • unlimited mailbox storage and scalability, designed to support millions of Users
  • impartial authentication of records and audit trails
  • 24/7 technical support and compliance guidance
  • reliable, no data loss in over ten years of archiving operations
  • flexible User accounts associated with multiple email addresses, aliases & distribution lists
  • 30 day risk-free trial with total satisfaction guarantee
  • customized solution for companies of any size, structure and nature
  • saves time for your company

In contrast to Global Relay's Hosted Services, the same solution built in-house has many disadvantages, including:

  • significant initial and ongoing expense in software, hardware and IT personnel
  • time consuming to research, plan and coordinate with multiple software and hardware vendors
  • in-house expertise required to implement, manage & update a compliant solution is challenging
  • logistically difficult and intrusive to establish an internal data center
  • potential loss of valuable electronic assets in the event of a disaster
  • costly legal services related to ongoing provincial and federal compliance issues
  • expensive mailbox licensing may be operationally difficult
  • risk of email not being captured properly, or not stored securely with satisfactory encryption
  • independent audits may be required to ensure security and compliance standards are met
  • downtime risks if replacement hardware is required for defective components
  • data loss & corruption may occur if relying on .pst files
  • privacy issues arise if relying on .pst files as regulators would have access to all information in Outlook (e.g. contacts, calendar and lawyer-client privileged mail)

Conclusion

Global Relay eliminates the financial and operational risks of implementing a compliant electronic record keeping and supervision solution.

White Papers

Global Relay White Paper - Understanding Hosted Messaging (SaaS)