Global Relay Archive & Compliance Reviewer Support
The core of Global Relay is our professionally-managed message archiving, monitoring and eDiscovery services.
Global Relay Archive provides every user with the ability to securely access all their current and historical incoming, internal and outgoing email via our secure website.
The Compliance Reviewer enables Administrators, Reviewers and Super Reviewers to monitor email on a company-wide basis.
We provide 24/7 technical support for all archiving issues including:
- Provisioning & installation
- Running diagnostics at whatever level are required to resolve the issue
- Troubleshooting connectivity problems end-to-end to resolve routing issues
- Diagnosing authentication issues and user access rights where required
- Development-level diagnostics by our in-house development team
We provide a 30 day trial and training sessions for your Administrator and Compliance officer by our legal compliance team.
Global Relay will also provide a "How To" configuration document that enables Global Relay Archive to seamlessly work with your existing systems. Configuration instructions for your email server can be obtained from email@example.com upon sign-up.
Mail Server Platforms that are supported include (contact Global Relay for current list):
- Global Relay Email
- Exchange (2013, 2010, 2007, 2003, 2000, 5.5)
- Lotus Notes/Domino