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Technical Support
Global Relay Support
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Our team of well-trained technical support professionals will gladly help if you require technical assistance.
| Business Hours |
9am EST to 8pm EST |
| Emergency Support |
24 x 7 |
| North America (Toll Free) |
866.484.6630 |
| International |
+1.604.484.6630 |
| Ticketing Response |
support@globalrelay.net |
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Email technical support response & status system |
Note, Administrator support is free. Phone support to other users is governed by your services agreement.
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Support for Hosted Services
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Message Archiver & Compliance Reviewer
Fully-managed message archiving, monitoring and eDiscovery solution
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Message Converter for Bloomberg
Full conversion and import for archiving and management of Bloomberg® Mail
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Email
Secure email system with simultaneous POP, IMAP & Webmail
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Email Filtering
Front-end virus scanning, spam filtering & storage buffer
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Email Continuity
Secondary, continuous 30 day Webmail system for complete email continuity
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Global Relay Messenger
Secure, closed-network Jabber messaging system
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IM Gateway
Hosted Gateway filter, capture & archive of public IM (AOL, MSN, ICQ, Yahoo & LCS)
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Legacy Data Importer
Migrates, imports and consolidates historical messages from PST, MDIR & MBox files, backup tapes etc. to the Message Archiver
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Downloads
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