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Reuters, through a fully integrated technology partnership with Global Relay, provides Reuters Messaging (RM) customers with one-stop solution for real-time collaboration and compliance for firms to meet SEC and FINRA regulatory demands and address eDiscovery needs. Global Relay's Message Archiver and Compliance Reviewer seamlessly integrate with RMCM to provide Reuters customers with long-term storage of all Reuters Messaging and RMCM metadata, to help customers meet compliance requirements and address "litigation readiness."
Global Relay's Message Converter
Global Relay's Message Converter converts all Reuters Messaging compliance records and RMCM metadata into email, to allow:
- Ingestion by Global Relay's hosted Message Archiver & Compliance Reviewer
- FTP download to customer's in-house archiving system, or
- SMTP delivery to customer's in-house archiving system via VPN/TLS/SSL
About Reuters Messaging
Reuters Messaging is a secure, high-performance communication service designed to meet the needs of professionals in the financial industry. Reuters Messaging enables market professionals to collaborate in real-time and build up a powerful, global directory of contacts. Reuters Messaging offers connectivity to:
- Public IM Services, including Yahoo!®, AOL®, MSN®
- Persistent Chat Rooms
- File Sharing
- Rich Media Exchanges (i.e. Screenshots)
- Structured Financial Forms
About Reuters Messaging Compliance Manager (RMCM)
RMCM incorporates "Active Compliance" (pre-review) tools that enable real-time compliance monitoring of all Reuters Messaging content and policy enforcement with restricted phrase/keyword blocking and/or flagging, configuration of Chinese Walls to prevent communication exchanges amongst and between parties, and definition of custom disclaimers. All active compliance actions are logged (collectively "RMCM metadata") together with all Reuters Messaging content logged by RMCM (collectively "Reuters Messaging compliance records").
Compliance with RMCM
Pre-Review. RMCM incorporates "Active Compliance" (pre-review) tools to assist in meeting supervisory compliance regulations such as under FINRA (NASD) 3010, as well as enforce internal HR or corporate governance policies in order to reduce business and legal risks. All Reuters Messaging compliance records, including RMCM metadata, is made available for download and conversion via Global Relay's Message Converter to ensure compliance in connection with electronic messaging requirements.
Post-Review. Compliance regulations such as SEC Rule 17a-4 and FINRA (NASD) Rules 3010 & 3110 require electronic business communications, such as those conducted via Reuters Messaging, to be archived for defined long-term retention periods and monitored for post-review compliance purposes. Additionally, the amended US Federal Rules of Civil Procedure (FRCP), Sarbanes-Oxley (SOX), MiFid (UK), as well as internal corporate messaging policies often require all business communications to be retained yet accessible for litigation and internal audits. Global Relay's Message Converter assists with the archiving of RMCM compliance records.
How Global Relay's Message Converter Works
Global Relay's Message Converter securely transfers all Reuters Messaging compliance records and RMCM metadata on a scheduled basis via the RMCM Message Logger. The Message Converter then parses and assembles the RMCM XML messages into email conversations for secure archive delivery via the following
steps:
- RMCM XML message logs are downloaded on a scheduled basis using secure HTTPS "pull technology"
- Reuters Messaging content statistics, such as the # of Users, # of messages & duration are inserted into the header
- User email address mappings are appended to Reuters Messaging user names, if required
- XML messages are assembled into logical conversations (based on customer-defined parameters)
- Screen Shots are appended inline for easy review
- RMCM metadata, including active compliance (pre-review) "actions", are appended to the header
- File Transfer URLs are appended inline for easy retrieval of files
- XML conversation is converted to email for user-friendly display
- Digital fingerprint or "HASH" is created for each conversation and logged
- Every Reuters Messaging compliance record is appended to a log file
- Automated log file summaries are then delivered to the RMCM customer via secure email for audit and reconciliation purposes
RMCM & Global Relay's Message Archiver
Global Relay's Message Archiver and Compliance Reviewer seamlessly integrate with RMCM to provide Reuters customers with long-term storage of all Reuters Messaging and RMCM metadata, to help customers meet compliance requirements and address "litigation readiness."
- The Message Archiver automatically captures a copy of all new Reuters Messaging compliance records and RMCM metadata.
- All Reuters Messaging text is fully indexed and processed for search and retrieval purposes.
- The messages are then time-date stamped, serialized and written to dedicated customer WORM drives.
- Reuters Messaging compliance records and RMCM metadata are automatically routed to a "Reuters
Messaging" system folder in the Message Archiver; the service of origin for each instant message is identified by an icon:
    
- RMCM pre-review flags are appended to the Message Archiver's Audit Trail to enable post review.
Global Relay's Message Archiver & Compliance Reviewer enable the review, retrieval and monitoring of all Reuters Messaging compliance records, such as chat room messages, files, screenshots, forms & instant messages for compliance, audit & policy purposes by compliance officers. Optionally customers may archive their corporate email.
Global Relay's Message Archiver and Compliance Reviewer incorporate
- Geographically dispersed MCI data centers with mirrored SAN storage
- Search engine technology providing instant search and retrieval of messages
- Hierarchical monitoring systems
- Keyword & phrase scanning with integrated random sampling
- Lifecycle management of 3 to 7 years or beyond
- Secure end-to-end message transport (HTTPS, SSL, TLS) & secure storage (AES & RSA encryption)
- Audit trails for all system events and user actions
- End-to-end message reconciliation
- Readily available data for SEC/FINRA audits, subpoenas or eDiscovery
- Online Audit and eDiscovery tools
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