We are looking for a candidate to coordinate and help manage our current and future Partnership relationships. This is a unique opportunity to enjoy challenging work with a great group of professionals in a booming industry. If you are an energetic, passionate, positive professionals who believes in customer satisfaction and getting the job done right, please apply.

Qualifications

• A minimum of 5 years experience in Office Administration
• A minimum of 2 years experience in a Business Management or Corporate Partnership Position
• Ability to manage a large number of current Partnerships
• Ability to create and maintain new Partnerships
• Excellent verbal and written communication skills
• Ability to write clear, concise and formal business communications
• Impeccable accuracy and attention to detail
• Excellent time management and multi-tasking abilities
• Advanced knowledge of MS Office skills (Word, Excel, Outlook, PowerPoint)
• Initiative and high level of professionalism
• High level of customer service skills
• Ability to work independently and as part of a team
• University degrees or college diplomas desirable

Job Description / Duties & Responsibilities:

• Work in tandem with the Director of Partnerships
• Organize day-to-day business with Partners
• Develop Marketing Material Packages and Joint Marketing ventures with various Partners
• Manage the Partner engagement process from Lead to Signed partner
• Contact and promote Global Relay to potential Partners
• Ensure customer satisfaction and loyalty
• Training and Certification of Resellers
• Sales
• Working with the Administrative team to ensure up to date filing of Partnership documents, both electronic and paper

What we offer

• Excellent starting salary based on experience with opportunities for increases with development and growth
• Medical/dental benefits
• 2 weeks paid vacation per year
• Stock options for long term employees
• Bonuses

Please send your cover letter and resume to hr@globalrelay.net

We are looking for a candidate to join our smart, hard-working, dynamic Technical Support team. This is a unique opportunity to enjoy challenging work with a great group of technical professionals in a booming industry. If you are an energetic, passionate, positive professionals who believes in customer satisfaction and getting the job done right, please apply.

Qualifications:

• Possesses excellent interpersonal communication skills
• Passion for customer service, aptitude to foster and develop customer loyalty
• Excellent telephone etiquette
• Ability to exercise tact and discretion and can be entrusted with confidential information
• Good judgment to proactively and independently solve problems and make decisions
• Be comfortable working independently and in a team
• Must be an early riser, we work primarily on Eastern Standard Time
• Previous experience in technical support and/or helpdesk (Call Center experience preferred)
• Working knowledge of the Internet in general, with an understanding of various protocols: TCP/IP, SMTP, DNS, TELNET
• Working knowledge and ability to configure common mail clients (MS Outlook/Outlook Express, Thunderbird, etc)

Desirable:

• Working knowledge of Unix web hosting
• Be comfortable working on various Unix platforms such as Sun, FreeBSD, Red Hat Linux
• Understanding of setup/components of various mail servers (MS Exchange, Notes, Sendmail, Exim, Postfix)

Job Description / Duties & Responsibilities:

• Provide first class technical assistance to our enterprise customers
• Involved in the provisioning of Email, Email Filtering, IM capturing, Message Archiving, and DNS
• Assist with testing of new systems, features and services
• Available rotating shifts including weekends

What We Offer:

• Excellent starting salary with opportunities for increases with development and growth
• Medical/dental benefits
• 2 weeks paid vacation per year
• Stock options for long term employees
• Bonuses

Please send your cover letter and resume to hr@globalrelay.net

We are looking for a candidate to join our team of incredibly smart and hard-working System Administrators. This is a unique opportunity to enjoy challenging work with a great group of technical professionals in a booming industry. If you are an energetic, passionate, positive professionals who believes in customer satisfaction and getting the job done right, please apply.

Qualifications:

• Extensive experience with UNIX based system, including Solaris, FreeBSD, OpenBSD and Red Hat Linux
• Working knowledge of Windows server environment is a definite asset
• Must be able to install, configure, and maintain mail servers (exim, postfix, sendmail, exchange) , web servers (apache, IIS), name servers (bind), database servers (MS sql, postgresql, mysql)
• Advanced knowledge and ability to configure common mail clients such as MS Outlook/Outlook Express, Thunderbird, Lotus Notes, Eudora, etc.
• Excellent knowledge of the Internet in with detailed understanding of various protocols: TCP/IP, SMTP, DNS, POP, IMAP , HTTP
• Possesses excellent interpersonal communication skills (written and spoken)
• Exhibits great attention to detail
• Follows proper procedures
• Possesses strong work ethics
• Passion for customer service, aptitude to foster and develop customer loyalty
• Ability to exercise tact and discretion and can be entrusted with confidential information
• Good judgment to pro-actively and independently solve problems and make decisions
• Be comfortable working independently and in a team
• Excellent telephone etiquette

Job Description / Duties & Responsibilities:

• Manage Unix mail servers
• Assist senior System Administrators in managing the systems
• Provide third level technical customer support
• Candidate may be required to work weekends, early mornings (6 a.m. start) or afternoons shifts (4 p.m.)

What We Offer:

• Excellent starting salary with opportunities for increases with development and growth
• Medical/dental benefits
• 2 weeks paid vacation per year
• Stock options for long term employees
• Bonuses

Please send your cover letter and resume to hr@globalrelay.net

We are looking for a candidate to join our team of incredibly smart, creative and focused Programmers. The right candidate will need to work independently within a larger collaborative team environment. They must thrive when provided with responsibility and be flexible to assist in a variety of situations.

Job description:

• Programming independently and as part of a team
• Development and testing of new systems, features and services
• Assist in the preparation of technical documentation for installation, support and instructions

Skill Set:

• Excellent Ability to program XML / XSL / X-Query / SOAP / XML-RPC / SVN (2 - 3 years)
• Extensive Experience with SQL Database (Postgresql/MySQL/Microsoft SQL 2000/2005 (2-3 years)
• Experience Writing Stored Procedures / Functions (T-SQL or PL/PGSQL)
• Experience with Query Optimization
• Experience with Unit Testing
• Experience Writing server software
• Good understanding of low level protocols TCP/UDP
• Experience Writing Multi-threaded software
• Experience with Distributed systems development

Desirable:

• Thorough understanding of SMTP and Internet Mail formats (RFC822/MIME)
• Experience with Instant Messaging protocols
• Perl
• Object Oriented Design and Analysis

General Qualifications:

• Ability to speak and write English fluently
• Possesses excellent time-management and organizational skills
• Experience working in a high paced IT area
• Strong work ethic
• Willingness to multi-task and be flexible to take on varied responsibilities
• Ability to exercise tact and discretion and can be entrusted with confidential information
• Good judgment to proactively and independently solve problems and make decisions
• Competent to follow specific guidelines, criteria, protocols
• Pay high attention to detail

What We Offer:

• Excellent starting salary (based on experience) with opportunities for increases
• Medical/dental benefits
• 2 weeks paid vacation per year
• Stock options for long term employees
• Bonuses

Please send your cover letter and resume to hr@globalrelay.net