Instant Messaging & Archiving

Instant Messaging, Security & Compliance

Compliance regulations such as SEC Rule 17a-4 and NASD Rules 3010 & 3110 require electronic business communications, including Instant Messages (IM), to be archived and monitored for compliance purposes. Corporate messaging policies also often require business communications to be retained for litigation, monitoring and internal purposes.

IM Interpreter

Global Relay's IM Interpreter captures IM from virtually all IM sources and applies intelligent algorithms to assemble the messages into conversations. The IM Interpreter then facilitates and consolidates the import of IM conversations into the Message Archiver, with all other email and electronic messages of an organization, for easy online search, retrieval and monitoring.

The IM Interpreter captures IM from three sources (or a combination thereof):

1

Global Relay Messenger
Global Relay's secure, private, enterprise Jabber messaging system.

2

IM Gateway
Global Relay's IM Gateway securely filters public IM networks including AOL, MSN, Yahoo, ICQ & LCS.

3

In-house IM Appliances
Akonix, Facetime & Symantec in-house security appliances via SMTP.

IM Archiving & Monitoring

  • Message Archiver securely captures both internal & public IM business communications
  • Provides long-term preservation, access, management and retrieval of all IM records
  • Enables review and monitoring of all IM captured in the Messsage Archiver for compliance & policy purposes
  • Each IM type is distinguished in the Archive by icon for easy identification:
    AIM Bloomberg Facetime ICQ Jabber MSN Parlano POD Reuters Sametime Yahoo