Protect your business with a permanent record of every email and IM sent and received. In today's business world, whether communicating with suppliers, clients or employees within your company, virtually all agreements, understandings and documents are transmitted by email.

Global Relay's Message Archiver, Compliance Reviewer and IM Interpreter are specifically engineered to provide unlimited storage for the long-term preservation, access, management and retrieval of messages. The Message Archiver automatically captures an indelible copy of each email, IM and attachment. It securely and confidentially stores and organizes the email in Global Relay's mirrored Data Centers using best practices standards of message life cycle management. The simple, timesaving message search and retrieval process provides a total compliance solution and message management solution for businesses in connection with electronic communications, including:

1. Recordkeeping
2. Supervision
3. eDiscovery

The Message Archiver, Global Relay's message archiving and management system, captures and archives an authentic and complete record of all electronic business communications in a secure but easily accessible offsite storage system. Features include:

• Message Capture of email, attachments, IM & Bloomberg®
• Archives messages for up to 7 years (or as defined by deletion policies)
• Access includes web-based instant access for all employees to their messages
• Tamperproof protection of data on dedicated WORM (Write Once, Read Many)
• Offsite, mirrored, single instance storage in East/West Coast Data Centers
• Indexes & serializes messages, Bcc & Distribution Lists, metadata & audit trails
• Search & retrieval of any message in seconds using Google-like search engines
• Security & encryption of systems, networks & messages
• Migration of legacy data (.pst files, backup tapes), consolidation with new messages
• eDiscovery & Subpoena Assistance by Global Relay's in-house compliance lawyers
• Retention Term flexibility for Litigation Holds & SEC investigations
• Version Control for "who said what, when"

How does the Message Archiver work? All email, attachments and IM and are securely captured and centrally unified together with imported legacy email and .pst files, in Global Relay's Message Archiver for rapid online search, retrieval & monitoring. With secure web-based access and real-time indexing powered by search engine technology, every employee, as well as management, has the ability to find any current or historical message in seconds. Read More »

The Compliance Reviewer, Global Relay's monitoring system, provides organizations with a turn-key, flexible, online supervisory system with advanced monitoring, filtering and eDiscovery features enabling enforcement of your firm's email & IM policies for compliance, proper usage and corporate governance. Features include:

• Scan & Monitor email, attachments, IM & Bloomberg from online Archiver
• Content Filtering with company-defined rules to identify prohibited content
• Advanced Analysis with Boolean logic, criteria lists, proximities & action alerts
• Random Sampling of each employee's messages customized by percentage & user
• Keyword Search results are highlighted within the message for quick discovery
• Full Review of messages & attachments, or bulk review of headers only
• Reviewer approval, rejection, escalation based on action icons & defined notes
• Multi-tiered Review structure for review escalation to Super Reviewers
• Wizard Commands for pre-defined, single-click monitoring using folders, flags, priorities & labels
• Exclude Words, phrases or email accounts (e.g. disclaimers, attorney-client privileged mail, newsletters) from Flagging Rules
• Access Rights of authorized Reviewers governed by customized security rules
• Notifications of email & IM violations
• Audit Trail with detailed time history of reviews and related actions taken
• Web-based Control Center to modify surveillance & monitoring procedures

How does the Compliance Reviewer work? Using powerful search engines, the Compliance Reviewer is able to retrieve your firm's messages from the Message Archiver and apply easy-to-use, company-defined filters and Wizard Commands for efficient review and monitoring of all archived email and IM messages. Messages of any user are analyzed on import and flagged for review if violations are detected as follows:

1. real time filtering for keyword or phrase violations (start-up list provided)
2. specific query using flexible search criteria
3. advanced rule-based keyword & phrase proximity analysis
4. random sampling (by User, User Group, or firm-wide, using percentages).

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Global Relay's Message Archiver & Compliance Reviewer eDiscovery Tools are designed to facilitate efficient responses to litigation and evidentiary requests. Email and IM evidence is legally admissible in court, where the financial repercussions of failure to implement effective electronic discovery system are clear. In the employee sexual discrimination case, Zubulake v. UBS Warburg LLC, UBS was fined $29.2 million and ordered to pay the plaintiff's cost for the destruction of potential email evidence.

Global Relay's Message Archiver is an attractive alternative to costly in-house data management systems. Its sophisticated but simple archiving technology enables law firms and corporate legal departments to:

• Unify and manage all documents from a central location
• Establish consistency in procedure for each discovery request
• Discover dormant/specific information using advanced searching capabilities
• Locate any current or historical in seconds using search engine technology
• Produce evidentiary-quality records with full audit trails on the history of every email & IM in original format
• Provide an indisputable, tamperproof, chronological record, as all records are stored using WORM (write once, read many) tapes with write-verification
• Access any record to view, print, download, forward or copy to DVD, CD instantly

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