How Message Archiving Works

Message Archiver - How It Works

Message Archiver captures, serializes, time-dates and indexes all messages, with authentic copies written to East/West Coast Data Centers. Each message is concurrently stored on primary SAN, and secondary NOS WORM storage systems.

Email is delivered via in-house email servers operated by your company, using Global Relay's Hosted Email, with POP, IMAP and Webmail access or as an outsourced email solution via one of our Hosted Exchange Providers. All incoming, internal and outgoing email, whether from your servers or hosted, are captured by the Message Archiver in real time with secure end-to-end encryption.

Global Relay's Message Converter for Bloomberg® offers full conversion, import and retention of Bloomberg Mail in the Message Archiver.

Instant Messaging (IM) chat sessions are securely captured by the Message Archiver via our IM Interpreter from public IM networks (AOL, MSN, ICQ, Yahoo & LCS) or we can provide our secure, closed-network Jabber IM system.

Message Processing



The Message Archiver simultaneously performs:

  1. Rules-Based Parsing Analysis
  2. File Storage Processing

Rules-Based Parsing Analysis

Scanning is performed on message header, text body and attachments stripping all relevant text and metadata (data on data) from the message.

Word.doc Acrobat.pdf
Excel.xls Web.html
Power Point.ppt Text.txt

Compliance Reviewer, integrated with the Message Archiver, uses custom rules configured by authorized Users to flag keywords and phrases contained within email, attachments and IM. An audit trail and reviewer action log is generated and appended.

Spam is automatically eliminated from common database searches by the Message Archiver, through identifying common spam recognition tags placed in email headers by SPAM scanners.

Indexing of all time-dated and serialized messages occurs upon import. Scanned text is indexed and metadata is written to the database. Messages are synchronized (mirrored in real time) for redundancy and compliance purposes.

Lifecycle Management of Data with customized retention and disposal policies including Litigation Holds and selective deletion.

File Storage Processing

Write Verification Process ensures your email records are protected as they are first encrypted and then written to the Primary Online storage systems and the Secondary NOS WORM storage. The processed messages are automatically compared with the originals before the originals are deleted (original is stored in a buffer for 7 days), to verify the quality and accuracy of the storage media recording process.

File Encryption meets National Security Agency (NSA) standards by using AES encryption algorithms and secondary RSA encryption algorithms before being stored. The encryption (and decryption) process is transparent to Users.

Primary Online SAN Storage systems preserve in real time, simultaneously with the Secondary NOS Worm Storage Systems, a permanent copy of all messages archived in the Message Archiver using RAID discs with write-verification.

Secondary Storage (WORM) systems preserve a second copy of each message to the Storage Robot, our 150 terabyte near-online storage (NOS) using dedicated WORM drives and write-verification.

East/West Coast Data Centers in world-class facilities house all messages with secure redundancy for business continuity, disaster recovery and long-term storage.