Global Relay Leadership
- Warren Roy CEO & Founder
- Shannon Rogers President & General Counsel
- Duff Reid COO & Co-Founder
- Kelvin Ng Director, Business Operations
- Koert VandenEnden Director, Finance
- Stephen Lazenby Global Head of Product Management
- Colin Quon Head of Mobile
- Alfred Scholldorf Global Systems Architect
- Eric Parusel Director, Global Relay Archive
- Michael Sample Senior Systems Architect
- Lu Vo Director, Service Operations
- Glenn Rogers Director, Audits and eDiscovery
- Bryan Young Vice President, Sales
- Cherian Palayoor Information Security Manager
- Peter Macdonald Senior Solutions Architect
- Rick Sanderson Director, Marketing
CEO & Founder
Warren Roy is CEO & Founder of Global Relay. A life-long entrepreneur and 20-year veteran in the information technology sector, Warren worked in the architecture, engineering and construction industries during the transition to computer-aided design (CAD). In 1999, he founded Global Relay to offer one of the first hosted email archiving services, making Global Relay one of the true global pioneers of the Software-as-a-Service (SaaS) technology model that today is popularly known as the "Cloud." Warren's vision has always been to create and build incredible technology that redefines communications and the way the world leverages data. He drives the overall strategic direction for Global Relay — focusing on the design and development of multi-lingual, enterprise-class cloud-based messaging, collaboration and archiving solutions to address compliance requirements for the financial sector. Today, Global Relay provides services to more than 17,500 financial firms globally — including 22 of the world's top 25 banks.
Under Warren's leadership, Global Relay has become an internationally recognized leader in compliance archiving and Thomson Reuters' exclusive Strategic Partner for messaging compliance worldwide. Global Relay has received numerous awards, including Best Companies to Work for in BC (2011 and 2012), BCBusiness' Most Innovative Companies (2013), and the BCTIA Community Engagement Award (2013), and has won positions on the Deloitte Fast 50 (2011 - 2013), Deloitte Fast 500 (2011 - 2013) and Profit 500 (2013) lists — annual rankings of the fastest growing companies in Canada and North America.
In 2012, Warren was celebrated as BC CEO of the Year by Business in Vancouver Magazine for his outstanding vision, strategy and leadership at Global Relay. He was also honored as the BC Technology Industry Association`s (BCTIA) Person of the Year for 2013 for his contributions to the BC technology community and named Ernst & Young Entrepreneur of the Year for 2013 in the Business-to-Business Products and Services Category for the Pacific Region.
President & General Counsel
As Global Relay's President & General Counsel, Shannon provides Global Relay with a unique combination of legal expertise and business acumen, and a talent for developing and executing on business opportunities. She is responsible for Global Relay's business strategy and business development. Over Global Relay's history, Shannon has been integral in establishing Global Relay's strong business relationships and global distribution network. Shannon also directs all aspects of Global Relay's legal affairs, leads the day-to-day operations of the Legal Team, and oversees the Compliance, Audit & eDiscovery Team, who are charged with customer compliance related to the archiving, monitoring, auditing, eDiscovery, privacy and business continuity requirements of highly regulated industries such as those governed by the SEC, FINRA, Sarbanes-Oxley, FRCP, IIROC (Canada), FCA (UK), and HIPAA. With Global Relay's international focus, Shannon plays a pivotal role in privacy and international jurisdictional issues related to data protection.
Shannon was named Ernst & Young Entrepreneur of the Year for 2013 in the Business-to-Business Products and Services Category for the Pacific Region. She was ranked #1 among Canada's Top Women Entrepreneurs by the Profit W100 in 2011 and #2 in 2012. Shannon was also the recipient of Business in Vancouver`s 2013 Influential Women in Business Award and has been named to the "Top 10 Influential Women in BC Tech" (BC Tech Magazine 2013), "Top 40 Lawyers Under 40" (Lexpert 2006), and the "Forty under 40" (BIV 2007), honoring Vancouver's top entrepreneurs under age 40. Shannon holds both a common law (LLB) degree and a civil law degree (BCL) from McGill University, and a Bachelor degree in Political Science from University of Victoria. She began her career as a business and securities lawyer at McCarthy Tetrault in Toronto and Borden Ladner Gervais in Vancouver before leaving large law firm practice to join Global Relay as its fourth employee.
COO & Co-Founder
As COO, Duff has overall responsibility for Global Relay's Technical Operations. With more than 16 years experience in the technology arena, Duff co-founded Global Relay after working in architecture and engineering CAD (computer aided design) projects. Duff brings leadership and drive in the development of Global Relay's infrastructure and proprietary systems.
Duff is a graduate of Okanagan University College specializing in Civil Engineering Technology and was the recipient of the Governor General's Bronze Collegiate Award for Academic Excellence. Duff enjoys skiing, mountain biking and woodwork.
Director, Business Operations
As Director, Business Operations, Kelvin works closely with the entire leadership team in overseeing business operations including human resources, supplier management, and initiatives related to the support of organizational growth and infrastructure. Kelvin has been engaged in executive management and project leadership roles globally in the service, product and government categories for over 25 years.
Prior to joining the Global Relay team in the summer of 2009, Kelvin held key management positions and facilitated growth of companies in the security, marketing, research, and information technology sectors, including more than 6 years in enterprise email and compliance software with Yaletown Technology and FileNet. A graduate of Simon Fraser University (BA, Criminology), Kelvin is a longstanding member of the American Society for Industrial Security and served for many years on their Privacy and Personnel Information Management Council. He continues to contribute to a number of businesses as a board member.
As Director of Finance, Koert is responsible for leading the accounting and finance team and overseeing company financial operations, including operational accounting, long range financial planning, and various financial compliance requirements. In this role, Koert works closely with each of the other members of the Global Relay leadership team.
Prior to joining Global Relay in 2013, Koert spent over 12 years with KPMG in the technology audit practice where he worked closely with a variety of public and private technology companies based out of Vancouver, BC. During this time, Koert also worked with KPMG in Atlanta, GA and spent three years based in Amsterdam, the Netherlands working with several multinational companies. Koert is a Chartered Professional Accountant and Chartered Accountant, currently serves on the board of Kidsport Vancouver as Treasurer, and holds a Bachelor of Commerce in Finance (with honours) from the University of British Columbia.
Global Head of Product Management
Stephen Lazenby heads the product management and development groups at Global Relay, bringing over 16 years experience in software and business development experience to the role. In 2009, Stephen joined Global Relay from IBM Software Group where he was responsible for product management of all corporate compliance software products in IBM's ECM portfolio. At IBM, Stephen worked closely with major global finance and insurance institutions on their archiving, records management, and eDiscovery needs, a role he continues in at Global Relay.
Stephen has served as an Executive Committee Member of the Vancouver Product Management Association and has a bachelor's degree in history from the University of British Columbia.
Head of Mobile
Colin leads Global Relay's mobile development for both the Search and Message Apps. Colin is a serial technology entrepreneur and was the Founder & CEO of ANTS Distributed Media, a developer of advanced media and mobile application management platforms. Prior to ANTS, Colin founded EQO Communications, a venture capital backed startup which developed the first mobile social phonebook application with three million users. At EQO, Colin was CTO, founding CEO, and general manager of China operations.
Before EQO, Colin led product management and development at TELOS Technology, and developed the first mobile softswitch. Colin also spent more than 10 years in senior R&D, product management, and business development roles in telecom systems and wireless chipsets at Nortel, Holley Communications, and Glenayre. Colin holds a BASc in Electrical Engineering from Simon Fraser University and an MBA from the University of British Columbia.
Global Systems Architect
Alfred Scholldorf, Ph.D., joined Global Relay in 2009 as Global Systems Architect. Under Dr. Scholldorf's direction, Global Relay has built a high performance SIP-to-SIP instant messaging clearing house called &lquo; Message Hub&rquo;, making it easy for customers to collaborate in real-time, securely, and in compliance with regulatory requirements.
Dr. Scholldorf brings more than 20 years of experience in Microsoft LCS, OCS and other real-time messaging software and systems design & architecture from financial systems powerhouse Thomson-Reuters. His last position at Reuters was that of VP and Global Head of Systems Architecture for the Collaboration Services team, which developed Reuters Messaging, Reuters Chat and the associated systems and infrastructure services. Prior to this, Dr. Scholldorf worked on numerous other projects within Reuters including design of systems for the automated matching of orders in the interbank foreign exchange and exchange-traded commodity futures and options markets.
Throughout his career, Dr. Scholldorf has been committed to building global-scale, high performance systems using the latest in technology. He has mentored many people in the art and science of performance analysis, combining a rigorous scientific software design approach with practical cost-effective benchmarking and measurement – a blended approach which he has proven essential to achieving system architectures that withstand the test of time.
Dr. Scholldorf has a Ph.D. in Physics from State University of New York at Stony Brook, and a B.S. in Physics and Math from Clarkson University.
Director, Global Relay Archive
Eric Parusel is both a Senior Systems Architect at Global Relay and Director, Global Relay Archive. Having been with Global Relay since its inception, Eric has provided the ingenuity behind the architecture and development of Global Relay Archive from its creation to present day. Eric's responsibilities also include architecting various security and encryption layers to keep data secure.
Senior Systems Architect
Mike Sample designs Global Relay's data formats and messaging and compliance products. He also works with partners and customers to ensure seamless, secure integration with Global Relay.
A 20 year veteran of the software industry Mike has held various roles such as chief architect, company founder, consultant, and university lecturer. An initial focus on protocol testing with Idacom (HP-Agilent) led to co-founding NSG Network Software Group. After selling NSG, he researched transactional distributed systems at Open Text. His areas of expertise and interest are distributed systems, communication protocols, security, and enterprise systems. When not playing with technology Mike enjoys mountaineering and backcountry skiing and is a member of North Shore Search and Rescue.
Mike holds a B.Sc. and M.Sc in Computer Science from the University of British Columbia. He authored the widely adopted open-source ASN.1 compiler, SNACC, which is in use by 100's of millions of cell phones worldwide and many other applications. Mike is a past member of the W3C Advisory Committee and UDDI Advisory Board and has published several journal and conference papers.
Director, Service Operations
Lu Vo leads a dedicated Systems Administration team to ensure that Global Relay's infrastructure, including network and systems, are operating optimally. Lu is a skilled systems engineer with over 15 years of experience working on a wide range of disciplines from customer care and data center infrastructure, to research and development. His prior career was in research, working on Solid Phase Peptide Synthesis and the role of peptides in immunological responses.
Lu holds a degree in Biochemistry from the University of Calgary and a degree in Computer Science from the University of British Columbia.
Director, Audits and eDiscovery
Glenn has been with Global Relay for more than five years and heads up Global Relay's Audit & eDiscovery team. He also specializes in assisting clients with SEC and FINRA compliance examinations and legal subpoenas. Glenn and his team specialize in the importation and extraction of data, Audit and litigation support and search guidance and training. Glenn's background is in marketing and he worked at a major radio station for five years prior to joining Global Relay. In the course of his career at Global Relay, Glenn has gained a reputation for his expertise in regulatory compliance issues.
Glenn graduated from the University of Victoria with a Bachelor of Arts degree, and later completed the University of British Columbia's Internet Marketing program through the Sauder School of Business.
Bryan Young joined Global Relay in 2006. While at Global Relay Bryan has held numerous customer and partner engagement roles focused on expanding Global Relay's customer base within the financial services and insurance sectors. Bryan manages key Global Relay customers and is actively engaged with Global Relay's network of strategic partners.
Prior to Global Relay, Bryan held positions with the Insurance Corporation of British Columbia and Fox News Channel. Bryan is fluent in French and holds a B.A. from Simon Fraser University.
Information Security Manager
Cherian Palayoor is Head of Information Security at Global Relay, and oversees security architecture, policy, risk management, monitoring, compliance and IT audit. Bringing over 15 years of experience in information security and technology to his role, Cherian has held senior leadership roles in information security that cuts across a wide range of industries both in the private and public sector; such as Travel & Leisure, Forestry, Consumer Insurance, Health Care, and Technology Services. Cherian brings strong expertise in Security Governance, Compliance and Risk Management.
Cherian is responsible for ensuring that Global Relay systems consistently meet and exceed industry standards such as ISO 27001, SSAE 16 SOC II/III and NIST 800-53 - truly critical to the security and protection of customer data at Global Relay. In addition, Cherian plays an integral role in facilitating KPMG’s annual independent verification of Global Relay business, operational and security controls. He also liaises with customers on all matters concerning information and archive security.
Cherian holds a Bachelor’s Degree in Mathematics and is a Certified Information Systems Auditor (CISA).
Senior Solutions Architect
As Senior Solutions Architect, Peter Macdonald leads a team that designs and develops mission-critical cloud-based technologies which power Global Relay next-generation services — including Global Authentication Services and Service Manager. Peter has over 30 years’ experience in the software industry serving in senior roles ranging from lead architect to executive-level technical and product management.
Peter has worked on a variety of remarkable and complex projects throughout his career. He is a true ‘rocket scientist': while at McDonald Dettweiler & Associates (MDA), he led the development of a real-time satellite control system for the Canadian Space Agency’s RADARSAT-1 program. He also holds a patent for full resolution stereoscopic display, which arose out of his investigation of the feasibility of digital photogrammetric workstations. For Mercury Scheduling, Peter developed Magellan — a real-time airline crew scheduling product to which many worldwide airlines entrusted their entire business. At Realm Dynamics, Peter’s team developed a multi-tenanted cloud-computing platform for J2EE Enterprise Applications in the SMB market.
Peter has a B.Sc. in Physics from Queens University, a M.Sc. in Applied Mathematics from McMaster University and a M.Sc. in Computer Science from Simon Fraser University.
Rick joined Global Relay in 2013 to provide leadership for the marketing team, which has responsibility for demand creation and overall management of the company’s branding and communications activities.
Before joining Global Relay, Rick worked for 28 years in some of Canada’s — and the world’s — best known advertising agencies and media companies in Toronto and Vancouver. He covered a wide range of categories and brands, from pharmaceuticals to government, and Coca-Cola to Kokanee. He remains active on a number of industry boards and committees.
Rick is a graduate of Sheridan College’s Advertising and Marketing program.