Global Relay Leadership


Warren Roy

Warren Roy

CEO & Founder

Warren Roy is CEO & Founder of Global Relay. A life-long entrepreneur and 20-year veteran in the information technology sector, Warren worked in the architecture, engineering and construction industries during the transition to computer-aided design (CAD). In 1999, he founded Global Relay to offer one of the first hosted email archiving services, making Global Relay one of the true global pioneers of the Software-as-a-Service (SaaS) technology model that today is popularly known as the "Cloud." Warren's vision has always been to create and build incredible technology that redefines communications and the way the world leverages data. He drives the overall strategic direction for Global Relay — focusing on the design and development of multi-lingual, enterprise-class cloud-based messaging, collaboration, and archiving solutions to address compliance requirements for the financial sector. Today, Global Relay provides services to more than 20,000 financial firms globally — including 22 of the world's top 25 banks.

Under Warren's leadership, Global Relay has become an internationally recognized leader in compliance archiving and Thomson Reuters' exclusive Strategic Partner for messaging compliance worldwide. Global Relay has received numerous awards, including Canada’s Best Managed Companies (2014, 2013), Best Companies to Work for in BC (2011, 2012), BCBusiness' Most Innovative Companies (2013), ITAC Ingenious Award (2014), BCTIA Community Engagement Award (2013), and the City of Vancouver’s Award of Excellence for Business Innovation (2014). Global Relay has also won positions on the Deloitte Technology Fast 50/500 and Profit 500 lists — annual rankings of the fastest growing companies in Canada and North America.

In 2012, Warren was celebrated as BC CEO of the Year by Business in Vancouver Magazine for his outstanding vision, strategy and leadership at Global Relay. He was also honored as the BC Technology Industry Association’s (BCTIA) Person of the Year for 2013 for his contributions to the BC technology community and named Ernst & Young Entrepreneur of the Year for 2013 in the Business-to-Business Products and Services Category for the Pacific Region.

Shannon Rogers

Shannon Rogers

President & General Counsel

As President & General Counsel, Shannon provides Global Relay with a unique combination of legal expertise and business acumen. Responsible for Global Relay’s business strategy and development, Shannon has been integral in establishing Global Relay's strong business relationships and global distribution network. Shannon oversees the business as it relates to the archiving compliance, surveillance, eDiscovery, privacy and business continuity requirements of highly regulated industries. With Global Relay's international focus, Shannon plays a pivotal role in privacy and international jurisdictional issues related to data protection.

Twice ranked #1 on the Profit W100 “Top Female Entrepreneurs in Canada” (2014, 2011). Shannon has also been awarded: Ernst & Young Entrepreneur of the Year - Business-to-Business (2013 Pacific),WXN “Top 100 Most Powerful Women in Canada” (2014, 2013), YWCA Women of Distinction – Entrepreneurship (2014), RBC Women Entrepreneur - Trailblazer (2013), BIV “Influential Women in Business” (2013), Western Canada General Counsel - Business Achievement (2013), Sara Kirke Award for Entrepreneurship and Innovation (2014),"Top 10 Influential Women in BC Tech" (BC Tech Magazine 2013), BIV Top Forty under 40 (2007), and Lexpert’s “Top 40 Lawyers under 40” (2006). Global Relay has won positions in the Canada’s Best Managed Companies (2014, 2013), and Deloitte Technology Fast 50/ Fast 500 (2011 - 2014) programs.

Shannon holds both a common law (LLB) degree and a civil law degree (BCL) from McGill University, and a Bachelor degree in Political Science from University of Victoria. She began her career as a business and securities lawyer at McCarthy Tetrault in Toronto and Borden Ladner Gervais in Vancouver before leaving large law firm practice to join Global Relay as its fourth employee.

Duff Reid

Duff Reid

COO & Co-Founder

As COO, Duff has overall responsibility for Global Relay's Technical Operations. With more than 16 years experience in the technology arena, Duff co-founded Global Relay after working in architecture and engineering CAD (computer aided design) projects. Duff brings leadership and drive in the development of Global Relay's infrastructure and proprietary systems.

Duff is a graduate of Okanagan University College specializing in Civil Engineering Technology and was the recipient of the Governor General's Bronze Collegiate Award for Academic Excellence. Duff enjoys skiing, mountain biking and woodwork.

Kelvin Ng

Kelvin Ng

Director, Business Operations

As Director, Business Operations, Kelvin works closely with the entire leadership team in overseeing all facets of business operations including resource and supplier management, and initiatives related to the support of organizational growth and infrastructure. Kelvin has been engaged in executive management and project leadership roles globally in the service, product and government categories for over 30 years.

Prior to joining the Global Relay team in the summer of 2009, Kelvin held key management positions and facilitated growth of companies in the security, marketing, research, and information technology sectors, including more than 6 years in enterprise email and compliance software with Yaletown Technology and FileNet. A graduate of Simon Fraser University (BA, Criminology), Kelvin is a longstanding member of the American Society for Industrial Security and served for many years on their Privacy and Personnel Information Management Council. He continues to contribute to a number of businesses as a board member.

Global Relay has been recognized for its corporate culture, benefits, and work environment through a number of awards, including: Best Small and Medium Employers in Canada (2015), Canada’s Top Employers for Young People (2014), Canada’s 10 Most Admired Corporate Cultures (2013), and the Best Companies to Work for in B.C. (2011, 2012).

Joyce Hung

Joyce Hung

Director, Human Resources

Joyce brings over ten years of experience in HR Management in the high-tech sector to Global Relay. As the Director of Human Resources of a fast growing company, Joyce is responsible for leading the HR team and overseeing HR management, including areas of global recruitment, compensation design, and leadership training. In her role as Director of HR, Joyce contributes to business direction and growth while supporting Global Relay’s remarkable culture. Joyce’s insight and experience allow her to identify employees’ full potential and to support career advancement and growth at Global Relay.

Global Relay has been recognized for its corporate culture, benefits, and work environment through a number of awards, including: Best Small and Medium Employers in Canada (2015), Canada’s Top Employers for Young People (2014), Canada’s 10 Most Admired Corporate Cultures (2013), and the Best Companies to Work for in B.C. (2011, 2012).

Prior to Global Relay, Joyce was the HR Manager at Fortinet where she provided HR support for R&D employees across Canada and the U.S. Joyce also worked at the Credit Union Central of B.C. (now Central1) as a People Solutions Analyst, providing HR advice to B.C. credit unions in areas of recruitment and compensation. A graduate of SFU with a BA in Economics, Joyce is also a Certified Human Resources Professional (CHRP). Joyce is an active participant in local HR mentorship programs and university forums and speaking engagements.

Koert VandenEnden

Koert VandenEnden

Director, Finance

As Director of Finance, Koert is responsible for leading the accounting and finance team and overseeing company financial operations, including operational accounting, long range strategic financial planning and forecasting, and various financial compliance requirements. In this role, Koert works closely with each of the other members of the Global Relay leadership team.

Prior to joining Global Relay in 2013, Koert spent over 12 years with KPMG in the technology audit practice where he worked closely with a variety of public and private technology companies based out of Vancouver, BC. During this time, Koert also worked with KPMG in Atlanta, GA and spent three years based in Amsterdam, the Netherlands working with several multinational companies. Koert is a Chartered Professional Accountant and Chartered Accountant, has served on several not for profit boards including Kidsport Vancouver and the BC Crisis Center, and holds a Bachelor of Commerce in Finance (with honours) from the University of British Columbia.

Laurence LaFond

Laurence LaFond

Senior Information Security Manager

Laurence, CISSP, is responsible for leading Global Relay’s information security team. In his role as Senior Information Security Manager, Laurence ensures that Global Relay’s comprehensive operations and services adhere to strict international security standards. Laurence is responsible for Global Relay’s security operation centre (SOC) which monitors Global Relay’s operations 24/7/365. As Senior Information Security Manager, Laurence ensures world class security controls, engages with key stakeholders and customers to demonstrate how Global Relay protects petabytes of data of customers worldwide, and evaluates emerging threats and trends in IT security.

Laurence has extensive experience in IT operations and has worked for over ten years in the telecommunications industry, where he earned Top Secret (Level III) status. Prior to joining Global Relay, Laurence has worked with a variety of companies based throughout the U.S. and Canada. Most recently, Laurence provided a comprehensive information security program for Allstream in Vancouver, Winnipeg, and Toronto. He has direct experience managing ISO 27000, PCI DSS, SAS70, CSAE-3416, SSAE-16, and SOC. Laurence holds a Bachelor of Science from St. John’s University and is a Certified Information Systems Security Professional.

Stephen Lazenby

Stephen Lazenby

Global Head of Product Management

Stephen Lazenby heads the product management and development groups at Global Relay, bringing over 16 years experience in software and business development experience to the role. In 2009, Stephen joined Global Relay from IBM Software Group where he was responsible for product management of all corporate compliance software products in IBM's ECM portfolio. At IBM, Stephen worked closely with major global finance and insurance institutions on their archiving, records management, and eDiscovery needs, a role he continues in at Global Relay.

Stephen has served as an Executive Committee Member of the Vancouver Product Management Association and has a bachelor's degree in history from the University of British Columbia.

Colin Quon

Colin Quon

Head of Mobile

Colin leads Global Relay's mobile development for both the Search and Message Apps. Colin is a serial technology entrepreneur and was the Founder & CEO of ANTS Distributed Media, a developer of advanced media and mobile application management platforms. Prior to ANTS, Colin founded EQO Communications, a venture capital backed startup which developed the first mobile social phonebook application with three million users. At EQO, Colin was CTO, founding CEO, and general manager of China operations.

Before EQO, Colin led product management and development at TELOS Technology, and developed the first mobile softswitch. Colin also spent more than 10 years in senior R&D, product management, and business development roles in telecom systems and wireless chipsets at Nortel, Holley Communications, and Glenayre. Colin holds a BASc in Electrical Engineering from Simon Fraser University and an MBA from the University of British Columbia.

Alfred Scholldorf

Alfred Scholldorf

Global Systems Architect

Alfred Scholldorf, Ph.D., joined Global Relay in 2009 as Global Systems Architect. Under Dr. Scholldorf's direction, Global Relay has built a high performance SIP-to-SIP instant messaging clearing house called Message Hub, making it easy for customers to collaborate in real-time, securely, and in compliance with regulatory requirements.

Dr. Scholldorf brings more than 20 years of experience in Microsoft LCS, OCS and other real-time messaging software and systems design & architecture from financial systems powerhouse Thomson-Reuters. His last position at Reuters was that of VP and Global Head of Systems Architecture for the Collaboration Services team, which developed Reuters Messaging, Reuters Chat and the associated systems and infrastructure services. Prior to this, Dr. Scholldorf worked on numerous other projects within Reuters including design of systems for the automated matching of orders in the interbank foreign exchange and exchange-traded commodity futures and options markets.

Throughout his career, Dr. Scholldorf has been committed to building global-scale, high performance systems using the latest in technology. He has mentored many people in the art and science of performance analysis, combining a rigorous scientific software design approach with practical cost-effective benchmarking and measurement – a blended approach which has proven essential to achieving system architectures that withstand the test of time.

Dr. Scholldorf has a Ph.D. in Physics from State University of New York at Stony Brook, and a B.S. in Physics and Math from Clarkson University.

Eric Parusel

Eric Parusel

Director, Global Relay Archive

Eric Parusel is both a Senior Systems Architect at Global Relay and Director, Global Relay Archive. Having been with Global Relay since its inception, Eric has provided the ingenuity behind the architecture and development of Global Relay Archive from its creation to present day. Eric's responsibilities also include architecting various security and encryption layers to keep data secure.

Michael Sample

Michael Sample

Senior Systems Architect

Mike Sample designs Global Relay's messaging and authentication products in addition to working with operations on network design, security and security education.

A 25 year veteran of the software industry, Mike has held various roles such as chief architect, company founder, consultant, and university lecturer. An initial focus on protocol testing with Idacom (HP-Agilent) led Mike to co-founding the NSG Network Software Group. After selling NSG, he researched transactional distributed systems at Open Text. His areas of expertise and interest are distributed systems, communication protocols, security, and enterprise systems. When not playing with technology Mike enjoys mountaineering and backcountry skiing and is a member of North Shore Search and Rescue.

Mike holds a B.Sc. and M.Sc in Computer Science from the University of British Columbia. He authored the widely adopted open-source ASN.1 compiler, SNACC, which is in use by 100's of millions of cell phones worldwide and many other applications. Mike is a past member of the W3C Advisory Committee and has published several journal and conference papers.

Peter Macdonald

Peter Macdonald

Senior Solutions Architect

As Senior Solutions Architect, Peter Macdonald leads a team that designs and develops mission-critical cloud-based technologies which power Global Relay next-generation services — including Global Authentication Services and Service Manager. Peter has over 30 years’ experience in the software industry serving in senior roles ranging from lead architect to executive-level technical and product management.

Peter has worked on a variety of remarkable and complex projects throughout his career. He is a true ‘rocket scientist': while at McDonald Dettweiler & Associates (MDA), he led the development of a real-time satellite control system for the Canadian Space Agency’s RADARSAT-1 program. He also holds a patent for full resolution stereoscopic display, which arose out of his investigation of the feasibility of digital photogrammetric workstations. For Mercury Scheduling, Peter developed Magellan — a real-time airline crew scheduling product to which many worldwide airlines entrusted their entire business. At Realm Dynamics, Peter’s team developed a multi-tenanted cloud-computing platform for J2EE Enterprise Applications in the SMB market.

Peter has a B.Sc. in Physics from Queens University, a M.Sc. in Applied Mathematics from McMaster University and a M.Sc. in Computer Science from Simon Fraser University.

 

Lu Vo

Lu Vo

Director, Service Operations

Lu Vo leads a dedicated Systems Administration team to ensure that Global Relay's infrastructure, including network and systems, are operating optimally. Lu is a skilled systems engineer with over 15 years of experience working on a wide range of disciplines from customer care and data center infrastructure, to research and development. His prior career was in research, working on Solid Phase Peptide Synthesis and the role of peptides in immunological responses.

Lu holds a degree in Biochemistry from the University of Calgary and a degree in Computer Science from the University of British Columbia.

Glenn Rogers

Glenn Rogers

Director, Audits and eDiscovery

Glenn has been with Global Relay for more than nine years and he founded and directs Global Relay's Audit & eDiscovery team. Glenn and his team specialize in assisting clients with SEC and FINRA compliance examinations and legal subpoenas and requests. Glenn’s team also specializes in the importation and extraction of data, audit and litigation support, and search guidance and training. Glenn's background is in marketing and he worked at a major radio station for five years prior to joining Global Relay. In the course of his career at Global Relay, Glenn has gained a reputation for his expertise in regulatory compliance issues.

Glenn graduated from the University of Victoria with a Bachelor of Arts degree, and later completed the University of British Columbia's Internet Marketing program through the Sauder School of Business.

 

Bryan Young

Bryan Young

VP, Sales

Bryan Young joined Global Relay in 2006. While at Global Relay Bryan has held numerous customer and partner engagement roles focused on expanding Global Relay's customer base within the financial services and insurance sectors. Bryan manages key Global Relay customers and is actively engaged with Global Relay's network of strategic partners.

Prior to Global Relay, Bryan held positions with the Insurance Corporation of British Columbia and Fox News Channel. Bryan is fluent in French and holds a B.A. from Simon Fraser University.