Job ID: GRGA117

Location: Vancouver, BC

Term: Permanent Full Time

Global Relay is the world leader in cloud-based messaging, archiving and search technology for the financial sector. Global Relay is headquartered in Vancouver's Gastown, with offices in New York, Chicago, London and Singapore. We strive to be a top employer and were recognized by numerous awards including Top 10 Best Companies to Work for in BC (2012 and 2011), CEO of the Year (for our CEO Warren Roy in 2012) and Deloitte's list of 50 fastest-growing companies in Canada (2012).

Since 1999, more than 16,000 firms spanning 90 countries have entrusted Global Relay to securely archive their electronic messaging -- including email, instant messaging, BlackBerry, social media (LinkedIn, Twitter, Facebook) and more. Our intuitive apps for iPhone, iPad, BlackBerry and Android let people access all their communications anytime, anywhere. With over 200 employees, Global Relay is growing at a rapid pace in Vancouver and internationally. Global Relay provides fantastic opportunities to individuals with passion in business and technology. For those with international business aspirations, Global Relay offers invaluable exposure to doing business with some of the most influential companies in the world. Global Relay is also ideal for people who want to create cool technologies using massively scalable "big data" architecture and a strong focus on mobile.

Apply today -- we have three floors of great open space offices with a fast-paced vibe, lots of amenities, a roof top deck & BBQ, all located in the heart of Gastown near Waterfront Station. To learn more about our culture and community involvement, please visit (

Do you have superb customer service skills? 

Are you ready to be a part of our growing team and be the face of Global Relay?

If your answers are Yes, please apply.

Job Description/ Duties & Responsibilities:

  • Perform administrative duties such as phone operation, visitor greeting, data entry, filing, mail distribution
  • Perform administrative duties in SalesForce CRM software such as data entry, client file updates and ensuring data accuracy
  • Provide assistance and support for Global Relay team members in daily operations
  • Compose external correspondence to Global Relay customers and Partners
  • Support various departments in coordinating meeting and training schedules, circulating agendas and training materials
  • Manage office supplies and equipment
  • Maintain office appearance and cleanliness

  • Ensure visitors/clients are taken care of and adhere to office procedures

  • Various other duties as projects arise


  • Diploma/certificate in Office Administration complemented by relevant work experience
  • Ability to speak and write English fluently and possesses excellent interpersonal and communication skills with excellent telephone etiquette
  • Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
  • Exceptional time-management and organizational & prioritizing skills with great attention to detail
  • Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
  • Ability to exercise tact and discretion and can be entrusted with confidential information
  • Good judgment to proactively and independently solve problems and make decisions
  • Goal oriented self-starter who can work independently and reliably with minimal supervision and has an appetite for continuous learning; comfortable working under pressure in a fast-paced environment
  • A friendly, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

To Apply:

If you are interested in this position, please send your cover letter and resume in one PDF document. Save your PDF using the following format to indicate your full name and application date e.g. John Smith (Apr 02 2012); and send to Reference "Administrative Assistant_GRGA117" in subject line.

No phone calls please; applicants must be eligible to work in Canada.