About Global Relay
Know your Vendor - Facts on Global Relay
Company
- Founded in 1999
- Offices in New York, Vancouver, London & Singapore
- More than 15,000 customers globally
- Strategic network of 300+ partners worldwide
- FINRA compliance resource provider for message archiving
- Exclusive archiving and messaging compliance partner of Thomson Reuters
- Own, operate and manage all software and hardware
- Privately held, employee controlled & profitable, no outside funding
- Profitable with high year after year growth
- Excellent reputation, growth largely through referrals and commitment to customers
Services & Technology
- Core Expertise: Compliance Archiving, eDiscovery, Mobile Messaging and Collaboration
- 12 year pioneer of delivering Software-as-a-Service (SaaS) Messaging solutions in the Cloud
- Proprietary software developed by Global Relay using Agile methods
- KPMG Report on Global Relay's Security, Business & Operational Controls
- SAS 70 Type II (environmental controls on each mirrored Data Center)
- Services are purpose-designed for compliance and with Mobile and Desktop parity
- Size of customers range from small businesses to enterprise-level, large-scale deployments
- Delivers services to 22 of the 25 top global banks
- Internationally compliant, delivering services to over 90 countries in 8 languages
- Meets Massachusetts Regs; privacy and data laws of USA, UK, EU, Asia and Canada
Team
- Over 160 employees
- True 24x7x365 "Follow the Sun" live IT Support
- Strong Compliance, Audit & eDiscovery team
- In-house legal team for policy and compliance guidance
- Proprietary services developed with strong 75 person R&D team
Experts in Compliance Messaging and Archiving
Experience counts. Since 1999, Global Relay has provided enterprise message archiving and monitoring services, via the Internet, to customers worldwide. Global Relay specializes in compliance messaging and archiving solutions and has a significant compliance customer base and reseller network throughout the US, Europe and Asia. Global Relay can provide your company with an affordable, complete, high quality solution to achieve compliance, improve productivity and ensure business continuity in the event of a disaster or other disruption.
Reliable, Scalable and Secure
Rock-solid Reliability. Global Relay's core email archiving and monitoring compliance technology is truly enterprise-class, operating in an entirely Unix-based environment. We are the developer, owner and operator of our technology and operate our own mirrored SAS 70 Type II world-class data center facilities. In over twelve years of operations, Global Relay has never had a single incident of email loss. Our record is unmatched. Our systems are extremely reliable and cost-effective.
High Performance Systems. The technology that powers Global Relay Archive exemplifies our greatest strength. Where most archiving and monitoring systems are based solely on database technology, Global Relay's system infrastructure is based on a hybrid database/search engine core (similar to Google), which enables it to achieve unsurpassed search, retrieval and monitoring speed capabilities. A typical online search is less than three seconds. This translates into unsurpassed productivity while conducting search, retrieval and monitoring activities.
Unmatched Scalability. As a result of our search engine technology our systems are able to index thousands of gigabytes of data with no performance issues.
Top Level Security. All data archived with Global Relay is encrypted with a double encryption algorithm system using NSA and RSA encryption keys ensuring the highest level of data security available today.
Adaptable Implementation & Customization. Global Relay is able to develop and implement an optimum technology services solution in virtually every environment, regardless of whether you have an independent business with outsourced email, a single server environment, or operate a multinational enterprise with geographically dispersed servers, or have multilingual requirements. Our systems support Exchange, Windows, GroupWise, Lotus Notes, Bynari, Exim, Postfix, Qmail, SendMail or Unix Servers, BlackBerry, Bloomberg, Thomson Reuters, IM, Social Media and more. For MS Exchange, our archiving systems are able to support customers where multiple domains are captured in single stores. Our strength also lies with providing a unified solution to firms that have many domains and external entities on a variety of mail servers.
Dedicated World Class Team
Superior Service Team. Global Relay adopts a "team sales" philosophy. We believe that by leveraging the expertise of the many subject matter experts on our team, we can serve customers in the most comprehensive way possible. No matter what your question or concern, we will involve the relevant team members to provide timely, efficient and expert service, each and every time.
Global Relay's team of dedicated professionals has the highest synergy of business, technical and legal expertise. Our technology support technicians are experienced and accessible. Our implementation process is seamless and extremely efficient. We have dedicated, in-house Teams of experienced professionals whose sole purpose is to assist your firm with audits and legal discovery requests. Working with our worldwide team of partners and resellers, we help our customers stay organized, competitive, compliant and in control.