About Global Relay

Know your Vendor - Facts on Global Relay

Company

• Founded in 1999
• Offices in New York, Chicago, Vancouver, London & Singapore
• More than 16,000 customers globally
• Strategic network of 300+ partners worldwide
• FINRA's Compliance Resource Provider for message archiving
• Exclusive archiving and messaging compliance partner of Thomson Reuters
• Own, operate and manage all software and hardware
• Privately held, employee controlled & profitable, no outside funding
• Profitable with high year after year growth
• Excellent reputation, growth largely through referrals and commitment to customers

Services & Technology

• Core Expertise: Compliance Archiving, eDiscovery, Mobile Messaging and Collaboration
• 14 year pioneer of delivering Software-as-a-Service (SaaS) Messaging solutions in the Cloud
• Proprietary software developed by Global Relay using Agile methods
• KPMG Report validating Global Relay's Security, Business & Operational Controls
• SOC 1 / SSAE 16 Type II (environmental controls on each mirrored Data Center)
• Services are purpose-designed for compliance and with Mobile and Desktop parity
• Size of customers ranges from small business to large-scale enterprise
• Delivers services to 22 of the 25 top global banks
• Internationally compliant, delivering services to over 90 countries in 8 languages
• Meets Massachusetts Regs; privacy and data laws of USA, UK, EU, Asia and Canada

Team

• Over 200 employees
• True 24x7x365 "Follow the Sun" live IT Support
• Strong Compliance, Audit & eDiscovery team
• In-house legal team for policy and compliance guidance
• Proprietary services developed with strong 100 person R&D team

Dedicated World Class Team

Superior Service Team. Global Relay adopts a "team sales" philosophy. We believe that by leveraging the expertise of the many subject matter experts on our team, we can serve customers in the most comprehensive way possible. No matter what your question or concern, we will involve the relevant team members to provide timely, efficient and expert service, each and every time.

Global Relay's team of dedicated professionals has the highest synergy of business, technical and legal expertise. Our technology support technicians are experienced and accessible. Our implementation process is seamless and extremely efficient. We have dedicated, in-house Teams of experienced professionals whose sole purpose is to assist your firm with audits and legal discovery requests. Working with our worldwide team of partners and resellers, we help our customers stay organized, competitive, compliant and in control.